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Ferndale Technical Repair Service Targets Canadian Exporters

Ferndale, WA - International Market Access, Inc. (IMA) announces the opening of a USA Technical Repair/Return Service at its facilities in Ferndale, Washington.



The new service will cater to Canadian companies that wish to reduce costs and improve warranty and return service to their USA customers.


Says company president, Jim Pettinger, "The U.S. market is highly competitive. U.S. customers expect the same level of quality and efficient customer service from a Canadian company that they receive from domestic companies. Failure to meet or exceed these expectations may drive your customers to your U.S. competitors."


Jim Swartos, senior electronics instructor at Bellingham Technical College (BTC) wholeheartedly supports the project. "Having Electronics Technicians from BTC will mean quicker turnaround for repair, maintenance and calibration services. Companies will return the items to IMA and not have to deal with border issues and delays!"


A one-page flyer describing the service is available at the following web link:


Founded in 1984, International Market Access, Inc. operates from 20,000 sq. ft. located in Ferndale, and provides USA-based warehousing, distribution and marketing support services for more than 125 Canadian importers and exporters. Current services include: USA business identity, warehousing, distribution, order fulfillment (pick and pack), freight management, technical repair and tradeshow logistics services.


For further information, contact Jim Pettinger in Ferndale at 360-380-6900 or 800-799-8848, or visit


This Announcement is furnished by:

International Market Access, Inc.

1465 Slater Road, PO Box 5007

Ferndale, WA 98248-5007


Tel: 360-380-6900, Fax: 360-380-1161

About International Market Access, Inc.

From its 20,000 sq. ft. facility in Ferndale, Washington, International Market Access, Inc. provides more than 100 Canadian exporters and importers with USA Marketing Support Services, including USA business identity, warehousing, distribution, order fulfillment (pick and pack), tradeshow logistics support, return/repair, and Foreign-Trade Zone consulting services.

Contact 360-380-6900 or 1-800-799-8848
International Market Access, Inc.
Carol Jackson
Vice President, Administration/Services
International Market Access, Inc.
Jim Pettinger