Administrative Team Member

Job Description


  1. Help with providing “branch office” services to clients – by phone, by e-mail or in person.
  2. Perform various clerical and administrative duties that require you to be self-motivated and self-disciplined to the operation of the office and company.
  3. To assist other team members and management with planning and organizing standard operating procedures and daily/weekly workloads.
  4. To assist management with clerical services, record keeping, and status reporting.
  5. Other duties as assigned such as organization and cleaning of the office/mailroom.


  1. Assist with organization and processing daily “data” relating to client’s inventory records, client’s “ship orders”, billing records (jobs, logs, timesheets), and other company functions.
  2. While working alongside other team members help maintain records, files, logs, etc. as necessary to account for, document and report activities as required by client and/or UCanTrade.
  3. Help receive and sort incoming mail; picking up mail at the Ferndale Post Office when necessary.
  4. Backup Operations “office” personnel with various accounting and clerical tasks, e.g. order release, inventory adjustments, job templates, etc. Appropriately maintain the process and flow of paperwork; picking up paperwork from other UCT locations.
  5. Checking packages in production; 1st and 2nd checks and verifying addresses on shipping labels.
  6. Assist with client services: greet and log clients and visitors and assist clients by phone or in-person in a professional and friendly manner when appropriate.
  7. Learn and efficiently operate various equipment and systems, including photocopier, fax machine, and computer.
  8. Back up for TAC/Delivery Intercepts and processing/reconciling weekly UPS invoices when necessary.
  9. Help maintain a neat and tidy office/mailroom by organization and cleaning.
  10. Assist with maintaining standard operating procedures (SOP) for clients.
  11. Perform other basic administrative/clerical jobs as necessary.


Education – High school diploma or equivalent

Experience – Minimum 3 years of related business/administrative/office/
clerical/accounting/inventory experience or equivalent education


  • Computer operation and/or other keyboard skills
    (required Microsoft Office Suite, preferred Airtable)
  • Aptitude for accounting, record-keeping, and figures
  • Excellent communication skills, personal/phone/written
  • Planning and organization ability
  • Able to set, juggle priorities
  • Legible handwriting
  • Quick to learn

Global Locations

USA Office

Phone: 1-360-380-6900


Address: 1465 Slater Rd, Ferndale, WA 98248

Hours: Mon-Fri: 8am – 7pm

Phone: 1-360-380-6900


Address: PO Box 94430 Richmond, BC V6X 8A8


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