Category: E-Commerce

There’s little doubt digital online buying – a.k.a. the ‘Amazon Effect’, is impacting traditional retailers, especially since Walmart has stepped up to the plate to compete with Amazon in this competitive e-commerce space.  While consumers enjoy the benefits of their e-commerce ‘warfare’, another dynamic to the ‘Amazon Effect’ being brought into the forefront is truck […]
Evolving beyond ‘multi-channel retailing’, omnichannel is all about creating ‘a seamless consumer experience’ and is being called ‘the future of retail’. A recent survey from the Harvard Business Review states omnichannel consumers are “shoppers who engage with retailers across multiple touchpoints” adding “[they] are driving boosts in conversion rates both online and offline” making them one […]
UPS reports high volumes of ‘holiday returns’ following 2016’s ‘unprecedented volume of online sales’.  E-Commerce returns present new challenges for sellers but in particular for Canadian e-commerce companies selling to U.S. consumers. Even for U.S. e-commerce retailers it’s a struggle to find balance between often unanticipated reverse logistics costs and satisfying their customers’ high expectations […]
U.S. Thanksgiving, Black Friday and Cyber Monday mark the official beginning of America’s holiday shopping season and with it comes what we in supply chain management refer to as reverse logistics – better known as returns! Based on data from the U.S. Commerce Department, online sales represent 11% of 2016 retail sales and are expected […]
By: Jim Pettinger, President of UCanTrade, Inc. Recent reports about the continuing slow Canadian economy and increased consumer optimism in the United States lead to one simple conclusion – the beat still goes on for Canadian exporters and traders wishing to earn extra valuable greenbacks. With the U.S. Christmas selling season now starting on Labor […]