Category: Fulfillment

There’s little doubt digital online buying – a.k.a. the ‘Amazon Effect’, is impacting traditional retailers, especially since Walmart has stepped up to the plate to compete with Amazon in this competitive e-commerce space.  While consumers enjoy the benefits of their e-commerce ‘warfare’, another dynamic to the ‘Amazon Effect’ being brought into the forefront is truck […]
Evolving beyond ‘multi-channel retailing’, omnichannel is all about creating ‘a seamless consumer experience’ and is being called ‘the future of retail’. A recent survey from the Harvard Business Review states omnichannel consumers are “shoppers who engage with retailers across multiple touchpoints” adding “[they] are driving boosts in conversion rates both online and offline” making them one […]
UPS reports high volumes of ‘holiday returns’ following 2016’s ‘unprecedented volume of online sales’.  E-Commerce returns present new challenges for sellers but in particular for Canadian e-commerce companies selling to U.S. consumers. Even for U.S. e-commerce retailers it’s a struggle to find balance between often unanticipated reverse logistics costs and satisfying their customers’ high expectations […]
By: Jim Pettinger, President of UCanTrade, Inc. Third-party fulfillment warehouses have existed for many years, originally developing to handle “mail order” from various catalog companies, large and small. However, with the recent explosion of e-commerce and other internet sales, it’s become a whole new ball game. A major trend is the differentiation between low-cost, high-volume […]
So much more than business analysis or software upgrades, optimizing your business means taking a global approach to reviewing the processes required to satisfy your customers’ needs. By definition, to optimize, is to make the best or most effective use of (a situation, opportunity, or resource).  “It is not something only for the big companies,” […]
By: Jim Pettinger, President of UCanTrade, Inc. In recent years, most “big box” retailers have followed Walmart’s lead by introducing “Vendor Compliance” programs. While understandable due to the huge volume of goods being received, the practice has also come under criticism for becoming a “revenue stream” rather than a reasonable business practice. Typical reasons for […]